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RULES OF CONDUCT
The following Rules
of Conduct, adopted by the PCB, set forth the minimum standards of
conduct which all certified professionals are expected to honor.
Failure to comply with an obligation or prohibition set forth in the
rules may result in discipline by the PCB.
Discussion sections
accompany some of the rules. These discussions are intended to
interpret, explain, or illustrate the meaning of the rules, but the
rules themselves remain the authoritative standards of the conduct
for which disciplinary action may be imposed.
UNLAWFUL CONDUCT
Rule 1.1
Once certified, a
certified professional shall not be convicted for any misdemeanor or
felony relating to the individual’s ability to provide substance
abuse and other behavioral health services as determined by PCB.
Discussion:
A certificate of
conviction shall be deemed conclusive evidence of an individual's
guilt of the felony or misdemeanor for which he or she has been
charged. If that felony or misdemeanor relates to the individual's
ability to provide substance abuse and other behavioral health
services as determined by PCB, the conviction shall also be proof of
violation of this Rule. Some specific examples within this section
include but are not limited to crimes involving violence, use or
sale of drugs, fraud, theft, and sexual misconduct.
Rule 1.2
A certified
professional shall not be convicted of any crime that involves the
use of any controlled or psychoactive substance.
Discussion:
A certificate of
conviction shall be deemed conclusive evidence of a certified
professional’s guilt of the crime for which he or she has been
charged.
SEXUAL
MISCONDUCT
Rule 2.1
A certified
professional shall, under no circumstances, engage in sexual
activities or sexual contact with clients, whether such contact is
consensual or forced.
Rule 2.2
A certified
professional shall not engage in sexual activities or sexual contact
with clients’ relatives or other individuals with whom clients
maintain a close personal relationship when there is a risk of
exploitation or potential harm to the client.
Discussion:
Sexual activities
or sexual contact with clients’ relatives or other individuals with
whom clients maintain a personal relationship has the potential to
be harmful to the client and may make it difficult for the certified
professional and client to maintain appropriate professional
boundaries. Certified professionals, not their
clients, their
clients’ relatives, or other individuals with whom the client
maintains a personal relationship, assume the full burden of setting
clear, appropriate, and culturally sensitive boundaries.
Rule 2.3
A certified
professional shall not engage in sexual activities or sexual contact
with former clients because of the potential harm to the client.
Discussion: If
certified professionals engage in conduct contrary to this
prohibition or claim that an exception to this prohibition is
warranted because of extraordinary circumstances, it is certified
professionals, not their clients, who assume the full burden of
demonstrating that the former client has not been exploited,
coerced, or manipulated, intentionally or unintentionally.
Rule 2.4
A certified
professional shall not provide clinical services to individuals with
whom they have had a prior sexual relationship.
Discussion:
Providing
clinical services to a former sexual partner has the potential to be
harmful to the individual and is likely to make it difficult for the
certified professional and individual to maintain appropriate
professional boundaries.
FRAUD-RELATED
CONDUCT
Rule 3.1
A certified
professional shall not:
present or cause
to be presented a false or fraudulent claim, or any proof in support
of such claim, to be paid under any contract or certificate of
insurance; prepare, make, or subscribe to a false or fraudulent
account, certificate, affidavit, proof of loss, or other document or
writing, with knowledge that the same may be presented or used in
support of a claim for payment under a policy of insurance; or
present or cause to be presented a false or fraudulent claim or
benefit application, or any false or fraudulent proof in support of
such a claim or benefit application, or false or fraudulent
information, which would affect a future claim or benefit
application, or be paid under any employee benefit program; seek to
have an employee commit fraud or assist in an act of commission or
omission to aid fraud related behavior.
Discussion:
The term
"fraudulent claim" includes but is not limited to charging a client
or a third-party payor for a service not performed or submitting an
account or charge for services that is false or misleading. It does
not include charging for an unkept appointment when the original
verbal or written contract for services allows for such a
charge.
Rule 3.2
An individual
shall not use misrepresentation in the procurement of certification
or recertification, or assist another in the preparation or
procurement of certification or recertification through
misrepresentation. The term "misrepresentation" includes but is not
limited to the misrepresentation of professional qualifications,
education, certification, accreditation, affiliations, employment
experience, the plagiarism of application and recertification
materials, or the falsification of references.
Rule 3.3
An individual
shall not use a title designation, credential or license, firm name,
letterhead, publication, term, title, or document which states or
implies an ability, relationship, or qualification that does not
exist and to which they are not entitled.
Rule 3.4
A certified
professional shall not provide service under a false name or a name
other than the name under which his or her certification or license
is held.
Rule 3.5
A certified
professional shall not sign or issue, in their professional
capacity, a document or a statement that the professional knows or
should have known to contain a false or misleading statement.
Rule 3.6
A certified
professional shall not produce, publish, create, or partake in the
creation of any false, fraudulent, deceptive, or misleading
advertisement.
Rule 3.7
A certified
professional who participates in the writing, editing, or
publication of professional papers, videos/films, pamphlets or books
must act to preserve the integrity of the profession by
acknowledging and documenting any materials and/or techniques or
people (i.e. co-authors, researchers, etc.) used in creating their
opinions/papers, books, etc. Additionally, any work that is
photocopied prior to receipt of approval by the author is
discouraged. Whenever and wherever possible, the certified
professional should seek permission from the author/creator of such
materials. The use of copyrighted materials without first receiving
author approval is against the law and, therefore, in violation of
the Code of Ethical Conduct.
EXPLOITATION OF
CLIENTS
Rule 4.1
A certified
professional shall not develop, implement, or maintain exploitative
relationships with clients and/or family members of clients.
Discussion:
Ethical problems
are often raised when those persons providing services blend their
professional relationships with another kind of relationship. Dual
relationships can take many forms and are inherent in the work of
all helping professions regardless of their setting or client
population. The nature of the professional-client relationship is
such that the client remains vulnerable to the real or perceived
influences of the professional. Those who are in a position to
influence a client’s behavior may impose their own desires upon the
client.
Dual
relationships may make it difficult for the professional to maintain
appropriate professional boundaries. It is the professional’s
responsibility to assume the full burden for setting clear,
appropriate, and culturally sensitive boundaries.
Examples of dual
or multiple relationships that are potentially exploitive through
the violation of professional boundaries include but are not limited
to: sexual relationships, bartering arrangements, business
arrangements, counseling ones’ own family members, and friendship.
Behavior that
takes advantage of a client, in any way, is contrary to this rule.
Rule 4.2
A certified
professional shall not misappropriate property from clients and/or
family members of clients.
Rule 4.3
A certified
professional shall not enter into a relationship with a
client which involves financial gain to the certified
professional or a third party resulting from the promotion or the
sale of services unrelated to the provision of services or of goods,
property, or any psychoactive substance.
Rule 4.4
A certified
professional shall not promote to a client for their personal gain
any treatment, procedure, product, or service.
Rule 4.5
A certified
professional shall not ask for nor accept gifts or favors from
clients and/or family members of clients.
Discussion:
When a certified
professional "plays" or "preys" upon the client's gratitude for
services or covertly or overtly implies or states that the client
remains indebted and should "repay" him or her through gifts or
other favors, violates this rule. The unique position of trust and
responsibility with the client not only becomes jeopardized, but the
certified professional has also engaged in unethical actions.
Rule 4.6
A certified
professional shall not offer, give, or receive commissions, rebates,
or any other forms of remuneration for a client referral.
Discussion:
Notwithstanding
this provision, a certified professional may pay an independent
advertising or marketing agent compensation for advertising or
marketing services rendered on their behalf by such agent. Included
in this would be compensation for referrals of clients identified
through such services on a per client basis.
Rule 4.7
A certified
professional shall not accept fees or gratuities for professional
work from a person who is entitled to such services through an
institution and/or agency by which the certified professional is
employed.
PROFESSIONAL
STANDARDS
Rule 5.1
A certified
professional shall not in any way participate in discrimination on
the basis of race, color, sex, sexual orientation, age, religion,
national origin, socio-economic status, political belief,
psychiatric or psychological impairment, or physical disability.
Discussion:
The certified
professional who promotes, condones, or engages in discriminatory
conduct towards a client, a client's family, or a client's
significant other(s) during the course of the professional
activities creates an atmosphere that constitutes conduct contrary
to the principles of the profession. Similarly, discriminatory
conduct towards colleagues, employees, supervisors, and
students/interns with whom the certified professional interacts
remains unacceptable.
Rule 5.2
A certified
professional who fails to seek therapy for any psychoactive
substance abuse or dependence, psychiatric or psychological
impairment, emotional distress, or for any other physical health
related adversity that interferes with their professional
functioning shall be in violation of this rule. Where any such
conditions exist and impede their ability to function competently, a
certified professional must request inactive status of their PCB
credential for medical reasons for as long as necessary.
Rule 5.3
A certified
professional shall meet and comply with all terms, conditions, or
limitations of a certification or license.
Rule 5.4
A certified
professional shall not engage in conduct that does not meet the
generally accepted standards of practice.
Discussion:
A certified
professional must continually enrich his or her professional
knowledge and must competently comprehend and perform the global
criteria within the core functions. They shall not perform any
client services in a manner that falls below the minimum standards
of competence for the substance abuse and other behavioral health
profession.
It is recognized
that honest disagreements may exist between professionals as to the
best form of service for a given client. Competency does not mean
perfection; nor is incompetence normally established by the showing
of an isolated instance in which performance has been inadequate.
However, when a professional demonstrates multiple inadequacies in
performance, or when their behavior portrays a gross neglect of a
client's rights and condition, a finding of incompetence will be
warranted and disciplinary action imposed.
Rule 5.5
A certified
professional shall not perform services outside of their area of
training, expertise, competence, or scope of practice.
Discussion:
A certified
professional should not use a modality or a technique if they do not
have the education, training, or skills to perform in a competent or
qualified manner.
Rule 5.6
A certified
professional shall not reveal confidential information obtained as
the result of a professional relationship, without the prior written
consent from the recipient of services, except as authorized or
required by law.
Rule 5.7
The certified
professional shall not permit publication of photographs, disclosure
of client names or records, or the nature of services being provided
without securing all requisite releases from the client, or parents
or legal guardians of the clients.
Discussion:
The certified
professional can unwittingly compromise a client's right to
confidentiality by permitting photographs and articles in
publications that identify clients and/or the nature of services
being provided without securing releases.
Rule 5.8
The certified
professional shall not discontinue professional services to a client
nor shall they abandon the client without facilitating an
appropriate closure of professional services for the client.
Discussion:
This rule
generally applies to those professionals in private practice or who
have the capacity to directly bill the client or the insurer for
services rendered. In an agency setting, the contract for services
exists between the client and the agency. Therefore, it becomes the
responsibility of the agency to assure continuation of services to
the client in circumstances wherein the certified professional is
not available to provide for the continuity of care. In the case of
a certified professional who has direct contractive
responsibilities, this person shall not discontinue professional
services to a client unless:
1. services have
been completed;
2. the client
requests the discontinuation;
3. alternative
or replacement services are arranged, or the client is given
reasonable opportunity to arrange alternative or replacement
services.
Rule 5.9
A certified
professional shall not fail to obtain an appropriate consultation or
make an appropriate referral when the client's problem is beyond
their area of training, expertise, competence, or scope of service.
Discussion:
Certified
professionals should strive to achieve and maintain the highest
level of professional competence. In order to provide the highest
standard of service for clients, they must maintain the commitment
to assess their own personal strengths, limitations, biases, and
effectiveness.
When a certified
professional recognizes that a client's needs exceed their
education, training, and capabilities, they must pursue advice and
counsel from colleagues and supervisors. When a client's issues are
outside the professional's level of functioning or scope of service,
they must refer the client to another professional who will provide
the appropriate service.
SAFETY & WELFARE
Rule 6.1
A certified
professional shall not administer to himself or herself any
psychoactive substance to the extent or in such manner as to be
dangerous or injurious to a recipient of services, to any other
person, or to the extent that such use of any psychoactive substance
impairs the ability of the professional to safely and competently
provide services.
Rule 6.2
All certified
professionals are mandated child abuse reporters.
Discussion:
Certified professionals are encouraged to be familiar with all
applicable
state child abuse
reporting laws.
RECORD KEEPING
Rule 7.1
A certified
professional shall not falsify, amend, or knowingly make incorrect
entries or fail to make timely essential entries into the client
record.
ASSISTING
UNQUALIFIED/UNLICENSED PRACTICE
Rule 8.1
A certified
professional shall not refer a client to a person that he/she knows
or should have known is not qualified by training, experience,
certification, or license to perform the delegated professional
responsibility.
DISCIPLINE IN OTHER
JURISDICTIONS
Rule 9.1
A certified
professional holding a certification, license, or other
authorization to practice issued by any certification authority or
any state, province, territory, tribe, or federal government whose
certification or license has been suspended, revoked, placed on
probation, or other restriction or discipline shall promptly alert
the Board of such disciplinary action.
COOPERATION WITH
THE BOARD
Rule 10.1
A certified
professional shall cooperate in any investigation conducted pursuant
to this Code of Ethical Conduct and shall not interfere with an
investigation or a disciplinary proceeding or attempt to prevent a
disciplinary proceeding or other legal action from being filed,
prosecuted, or completed. Interference attempts may include but are
not limited to:
1. the willful
misrepresentation of facts before the disciplining authority or its
authorized representative;
2. the use of
threats or harassment against, or an inducement to, any client or
witness in an effort to prevent them from providing evidence in a
disciplinary proceeding or any other legal action;
the use of threats
or harassment against, or an inducement to, any
person in an effort
to prevent or attempt to prevent a disciplinary proceeding or other
legal action from being filed, prosecuted or completed;
4. refusing to
accept and/or respond to a letter of complaint, allowing a
credential to lapse while an ethics complaint is pending, or
attempting to resign a credential while an ethics complaint is
pending. Violation of this rule under these circumstances will
result in the immediate and indefinite suspension of the certified
professional’s credential until the ethical complaint is resolved.
Rule 10.2
A certified
professional shall:
1. not make a false
statement to the PCB or any other disciplinary authority;
2. promptly alert
colleagues informally to potentially unethical behavior so said
colleague could take corrective action;
3. report
violations of professional conduct of other certified
professionals to the appropriate licensing/disciplinary authority
when he/she knows or should have known that another certified
professional has violated ethical standards and has failed to take
corrective action after informal intervention.
Rule 10.3
A certified
professional shall report any uncorrected violation of the Code of
Ethical Conduct within 90 days of alleged violation. Failure to
report a violation may be grounds for discipline.
Rule 10.4
A certified
professional with firsthand knowledge of the actions of a respondent
or a complainant shall cooperate with the PCB investigation or
disciplinary proceeding. Failure or an unwillingness to cooperate
in the PCB investigation or disciplinary proceeding shall be grounds
for disciplinary action.
Rule 10.5
A certified
professional shall not file a complaint or provide information to
the PCB, which he/she knows or should have known, is false or
misleading.
Rule 10.6
In submitting
information to PCB, a certified professional shall comply with any
requirements pertaining to the disclosure of client information
established by the federal or state government.
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