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This is a part-time on-call position where a Certified Recovery Specialist (CRS) responds to calls from the emergency medical staff from any of the 7 local hospitals in Cumberland and Dauphin Counties. The primary role is to act as the liaison and peer support person between the client and the different level of drug and alcohol treatment facilities.
*CRS's report directly to the Warm Handoff Coordinator.
*Respond to ANY call from the Medical Bureau that comes from the ER or any individual looking for drug and alcohol treatment.
*Respond in person at the hospital to consult with staff regarding WHO services and responding to all addiction related calls.
*Use Motivational Interviewing techniques to discuss treatment options: "meeting the client where they are at."
*Conduct bed searches and referrals to detox and other resources as needed.
*Provide substance misuse information and education to participants and their family members, explaining alternative options to inpatient care, such as the *Medically Assisted Treatment, local listings of NA or AA meetings, IOP, PHP, etc.
*Maintain strict adherence to confidentiality requirements and ethical standards with participants, family members, etc., in adherence with CRS certification standards, as well as state drug and alcohol confidentiality laws. This includes any and all conversations regarding the interaction after you have completed the call.
*Meticulously complete all required paperwork onsite during the
WHO and follow-up paperwork required by JFT.
*Submit paperwork to the JFT Warm Handoff Program Coordinator within 24 hours of WHO.
*Attend all staff meetings and continuing educational training sessions required by JFT to ensure quality of care to the participants of the program as well as self-care for CRS.
*Individual must have a valid PA driver's license and mode of transportation to/from WHO call.
*CRS MUST TEXT Supervisor before leaving for or while enroute to any WHO call and after the interaction has ended.
*Individual must possess and current PA CRS certification from the Pennsylvania Certification Board.
*CRS is responsible for every two-year recertification. (30 CE credits every two years)
*Individual must have maintained a minimum of two years of continuous sobriety.
*Person must have the ability to effectively communicate with clients, medical staff, referrals sources, treatment facilities, and community agencies.
*The CRs must have excellent customer service and communication skills.
*Attention to details and accuracy when completing mandatory forms is necessary.