This individual is capable, under direct supervision of the Program Director, of performing work in the therapeutic care, treatment and rehabilitation of persons within the program. This position does not require, and is restricted from performing group counselling, individual counselling, treatment planning, case management, etc., but does act as a liaison between the clinical staff and the clients. This individual is responsible for providing a positive role model for clients to emulate.

1. Treat all clients and staff with dignity and respect.

2. May transport and act as escort for clients who have medical appointments, or other business outside the facility.

3. Screen client’s personal belongings upon entry to the facility.

4. Monitor client movement in and out of the facility and account for their whereabouts. Maintain and monitor client sign-out book.

5. Coordinate chores, smoke breaks, and any other in-house activities based on the program’s schedule.

6. Facilitate approved client request slips including phone calls and visitation.

7. Conduct and document room searches and perform random searches of clients as directed by program supervisor.

8. Maintain accurate daily census, know where clients are on the floor.

9. Report infractions and incidents to appropriate staff.

10. Assist with coordinating special activities and events.

11. Deny access to unauthorized persons.

12. Supervise, where appropriate, clients taking their medications.

13. Conduct client orientation sessions, seminars, and morning meetings, as directed.

14. Screen and process new admissions.

15. Take head counts during hourly runs. Document hourly runs and client movement in communication log.

16. Perform regular room checks to make sure clients are on floors or in their rooms per program schedule.

17. Follow protocol for reporting unauthorized absences.

18. Monitor urinalysis/ drug screening and breathalyzers as instructed by supervisor on duty.

19. Monitor daily program activities in addition to meals and medication line.

20. Tour the facility at regular intervals to check building security and ensure there are no fire or safety hazards in

accordance with program and regulatory policies. Conduct fire drills and safety checks including safety and security of

the facility, checking fire extinguishers, first aid kits and Narcan availability.

21. Ensure vehicles are kept clean and complete weekly vehicle inspections.

22. Ensure facility cleanliness and safety through the regular inspection of sanitation procedures, including pest control, the storage of supplies and clients’ belongings, and submission of work orders for needed repairs.

23. Ensure property maintenance relative to inclement weather, including shoveling, salting, and de-icing walkways and

vehicles, as directed.

24. Complete written reports and documentation, as required.

25. Complete electronic incident reports, as needed.

26. Aid in therapeutic community activities, as needed.

27. Other duties as assigned by Supervisor or designee.

Work is performed in accordance with established regulations, policies and procedures, but employees are expected to exercise significant initiative and independent judgement in discharging duties. Work is reviewed by the Program/Clinical Supervisor or Program Director through an evaluation of the timely and accurate completion of assignments.