Employment Opportunity: Front Office Supervisor

Berks Counseling Center
Reading, PA

Berks Counseling Center is a recovery-oriented behavioral health, physical health, and supportive services organization providing a holistic approach to a culturally and economically diverse population for the purpose of achieving a healthy and productive lifestyle.


Supervise front office operations and scheduling of CCBHC services including direct supervision of office support staff. Provide direct training and assistance. Monitor and update front office schedules based on agency hours of operation. Ensure that front office responsibilities inclusive of scheduling, admissions tasks, check-in and check-out duties are implemented in a manner that is inviting and welcoming to the clients we serve minimizing delays and other encumbrances. Maintain a front office environment that is friendly and helpful to the clients and that works cooperatively and collaboratively with program staff.


Bachelor’s degree in related field required. Three years of experience, a year of which as a supervisor in healthcare field required. Flexibility with hours, some evenings and weekends may be required. Excellent communication skills required. Excellent attention to detail required. Verbal communication in both Spanish and English preferred. Customer Service experience preferred.

All offers of employment are contingent upon the following: 1) Receipt of results of a satisfactory drug and alcohol screening test. 2) Receipt of the originals of the following background checks: PA State Police Criminal History, PA State Child Abuse, and DPW FBI Criminal History. These clearances must be valid within the 12 months prior to employment. A conviction is not a bar to employment, however a review will be conducted to make a determination of employment should a conviction be present. 3) Receipt of original documentation and verification of relevant degrees, diplomas, certificates, or licensure. 4) Confirmation that you are not on the OIG Federal Healthcare Program Exclusion from Participation list. Should you appear on this list, Berks Counseling Center is prohibited from employing you.

Contact Info: 

Please send completed application (found at www.berkscc.org), resume and cover letter to hr@berkscc.org or fax to 610-985-0840, attention HR.

Go to top