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The Certified Recovery Specialist (CRS) provides flexible, will work in partnership with healthcare professionals and community based services to engage individuals that may benefit from recovery support services. The CRS will serve as a mentor and advocate to recovering individuals to promote long term recovery and prevent relapse. The CRS must demonstrate the ability to share personal recovery experiences, develop peer to peer relationships, facilitate the development of a sense of wellness and self-worth and respect each individual’.
PEER SUPPORT
• Provides coaching and encouragement to individuals contemplating or actively seeking help with substance use recovery by providing peer based recovery support.
• Supports and teaches recovery and recovery tools and models personal responsibility, self-advocacy, and hopefulness.
• Engage in relationship building and active listening with an awareness of addictive behaviors to establish a non-judgmental rapport with individuals.
• In partnership with each participant develops the recovery plan and his/her support system in order to support him/her in achieving / maintaining a clean and sober life style.
• Supports participants in the self-management of critical or crisis situations.
• Supports participants’ in coordinating with or in choosing his/her significant and relevant supports in order to arrange services or resources to achieve his/her goals.
• Conducts self in ethical manner by adhering to the PCACB code of ethics and uses knowledge, skills and training from Certified Recovery Specialist training to model, coach, support and advocate with participants.
ELECTRONIC HEALTH RECORDS (EHR)
• Enters participant data in the Electronic Health Records system upon intake.
• Ensures that all participants’ visits are documented in EHR immediately.
• Ensures that all data is correct by verifying information with the participant on every visit.
ADMINISTRATIVE
• Participates in weekly 1:1 supervision and daily team meetings discussing and assessing participants in various life domains.
• Creates weekly schedule, two weeks in advance that meets existing program productivity standards and supervision.
• Participates in staff meetings and trainings.
OTHER DUTIES
• Provides technical information to service managers, and executes routine assignments within a service.
• Demonstrates level of knowledge and skills within a specific activity to consistently meet or exceed service requirements.
• Reports any activities that may violate established laws, regulations, policies or procedures. Raises questions about any actions contrary to law or policy taken by another staff member or employee or yourself, and reports the matter to management or to the Director – Compliance or Human Resources.
• Must exemplify and model the values of MHP’s recovery oriented principles of Respect, Personal Responsibility, Self Determination, Hope, Support, Empowerment, Cultural Awareness, Education and Learning, and utilizing a Strengths-Based perspective when performing job duties and encourage others to do the same.
• Other duties as assigned.
PROGRAM SPECIFIC DUTIES
• Provide recovery education to participants for each stage of the recovery journey which includes pre-recovery engagement, recovery plan and stabilization, and sustained recovery maintenance.
• Utilize techniques to engage and encourage the individual to self-disclose so that he/she can identify and prioritize individual strengths and needs.
• Assist individuals in linking with appropriate community resources to support the individual’s personal interests and goals. Work in collaboration with other agencies to provide effective recovery support services.
• Models personal responsibility, respectful relationships and the hope that everyone can recover.
ENTRY LEVEL REQUIREMENTS
• Minimum of a High School or GED Diploma; Associates Degree in a Human Services related field is preferred
• Credentialed as a Certified Recovery Specialist (CRS) or eligible to earn CRS credential within 6 months of hire.
• Minimum of three years of experience in a behavioral health work environment
• Must possess a valid driver’s license.
• Must have access to a car to use for work on a daily basis.
• Must have automobile insurance coverage at the state requirement levels and current state registration.
• Demonstrated knowledge of the local Mental Health System and collaborate with local healthcare systems representative.
• Demonstrated ability to create, read and send e-mail through Google.
• Proficient in Microsoft Word.
• Must possess the drive and integrity to be able to work independently and problem solve.
• Must possess basic computer skills to perform job duties including desktop computing, email, time sheet management, electronic health records, using Microsoft Office Applications, ADP and other relevant software
• Must have basic electronic communication and internet skills to gather information required for the program or program participants.
• Must be able to use new computer systems and/or software functions as they become available.
KEY PERFORMANCE INDICATORS
• Must meet billable unit requirements in fee-for-service programs.
• Role model for participants
• Demonstrable behavior changes in participants served
• Demonstrated ability to advocate with participants
• Demonstrated ability to keep boundaries and form appropriate professional relationships with participants.
• Demonstrated knowledge of recovery principles and recovery-oriented treatment programs
• Demonstrated consistent behaviors in patience, creativity, flexibility, compassion, and sensitivity to persons with addictive behaviors, disabilities and other minority populations
• Demonstrated ability to adhere to a flex schedule which allows for evening and weekend hours as may be required to respond to individual needs
• Must maintain CRS Certification.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is required to:
• Sit at a desk with ergonomically appropriate equipment
• Lift up to 25 lbs.
• Climb stairs
• Walk around multiple MHP locations and in the community in areas that may not be handicap accessible
• May be required to have the ability to enter and exit personal or agency vehicles and/or public transportation depending on the needs of your program.
• Must be able to hear accurately and possess good listening skills and verbal communication skills.
• 80% of a Recovery Coach’s time in spent in community settings and/or on outreach. Recovery Coaches must be able to travel within the community: walking, drive agency vehicles, and/or take public transportation.
Reasonable accommodations will be made to enable individuals with disabilities to perform his/her essential job duties.
WORK ENVIRONMENT
• The noise level in the work environment is usually moderate.
• Must be available for flexible work schedule, including evenings and weekends.
• Must be willing to work overtime as needed.
• Must be able to work holidays as needed.
• 75% of Certified Recovery Specialist’s time will be spent in contact with participants; possibility of exposure to loud and/or vulgar language and hostile gestures.
Visit our careers page at https://www.mentalhealthpartnerships.org/join/ to apply online.