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The Drug and Alcohol Department includes Adult D&A Outpatient, Intensive Outpatient Program, Intervention, Case management services and the Driving under the Influence Program (DUI). The primary function of the Departments is to provide a full range of drug and alcohol assessments, treatment and support services to adults with substance use disorders. The D&A Director works under the direction of and in collaboration with the Chief Operating Officer to plan, oversee provision of all services to achieve strategic goals and ensure quality customer service; efficient, coordinated and integrated operations, and compliance with applicable regulations. The normal work week is 37.5 hours.
• Oversees and ensures the effective and efficient management of the operations, personnel and other resources. Collaborates with the COO on strategic planning for the transformation of adult drug and alcohol services at the agency.
• Develops annual program objectives and budgets 60 days prior to the beginning of the fiscal year and executes meeting all goals.
• Monitors program expenses and revenues monthly to ensure less than a 10% variance.
• Displays initiative in seeking out means and methods of program expansion and diversity, including the exploration of alternative funding sources.
• Identifies staff development needs within department and develops an annual staff development plan to include best practice models for each staff member.
• Uses data to determine program expansion, reduction and resource needs.
• Recruits, hires, trains staff; completes annual performance evaluations and recommends terminations.
• Provides technical assistance, guidance, leadership, coaching and supervision for all program managers. Establishes and maintains effective working relationships.
• Ensures compliance with agency policies and procedures, licensing regulations, payer requirements, ethical standards and professional codes of conduct.
• Manages resources to ensure efficient and effective operations, including customer access and appropriate utilization.
• Maintain a case load and provides clinical back up of absentees/vacations to ensure continuity of care and services.
• Resolves emergencies and crisis; assesses and reports critical incidents; takes corrective/preventive action as needed.
Master’s Degree in Social Work or related field, LCSW or LPC license required. Psychotherapy/Counseling AND five years of experience in substance abuse services—including at least three years in an administrative and supervisory capacity. Knowledge of best practices in substance abuse, DDAP regulations required.