Role Description:

-As needed, complete patient navigation (via phone or email) to individuals who have a diagnosed SUD or may be at risk for SUD. Patient calls/emails will be triaged to CRS based on identified needs.
-Respond and travel to event as required to provide patient support and care navigation.
-Identify and complete outreach to new county-level CRS’s, recovery communities, and SUD/treatment champions to establish new linkage to care partnerships.
-Develop enhanced Regional Resource Guides for patients; this includes planning a patient-centric format/layout, developing better descriptions of resources to improve patient comprehension/understanding, and identifying additional resources within counties.
-Develop, enhance, implement, and monitor additional patient-centric resource materials.
-Review established prevention program materials (including print handouts, web content, patient recommendations, etc.) and provide feedback/recommendations to ensure resources are patient centric.
-Review current prevention program policies and protocols, including scripts and letters, for patient communication and provide recommendations for improvement.
-Develop ideas and/or recommendations on how the CRS position can enhance response efforts.
-Collaborate on monthly program reporting and assist with internal and external dissemination.
-Assist with program evaluation tools and methodologies by reviewing evaluation materials and providing recommendations for improvement.
-Assist with monthly meeting scheduling with vendors and grantees, workgroup meeting minute documentation and dissemination, and monthly report data and documentation.
-Provide consultation on program curriculum content, resource account support, resource materials dissemination, data collection, and compilation.
-Assist with monitoring/responding to emails received in the resource accounts.
-Other duties as assigned.