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We’re not just behavioral health people—we’re crisis people.

Connections has built a model that combines medical and recovery-oriented treatment that gets people connected to community-based resources and back to their lives faster. Our aim is for solutions, not just stop-gaps. Real support, not restriction. We have proven that our model improves access, creates hope and makes the behavioral health crisis system work better, and we’re finding better ways to do it every day.

Our story

Originally founded by two emergency room psychiatrists, Dr. Chris Carson and Dr. Robert Williamson, Connections Health Solutions brings 30 years of experience serving individuals in crisis and operates two of the nation’s largest and most studied crisis response centers and is currently expanding to more states. Since opening our doors, we have provided care and treatment for hundreds of thousands of individuals in crisis.

Organization
Connections Health Solutions
Location
Harrisburg, PA
Deadline
Responsibilities

What You'll Do:

The Certified Recovery Specialist (CRS) provides vital peer support to individuals navigating their recovery journey, demonstrating through personal experience that recovery is both desirable and achievable. This role collaborates with a multidisciplinary team to address the unique treatment and recovery needs of each individual, fostering an environment of empowerment and hope.

Peer Support and Advocacy:
Actively facilitate or co-facilitate group and individual recovery sessions, offering guidance and encouragement throughout the treatment process.
Serve as an advocate for individuals, helping them navigate the challenges of recovery with the support of crisis management plans.
Therapeutic Alliance and Crisis Intervention:
Work to minimize the use of seclusion and restraint by building strong, trust-based therapeutic relationships and practicing trauma-informed care.
Utilize de-escalation techniques to manage potential conflicts and communicate effectively during crisis situations, ensuring the safety and well-being of all involved.
Resource Coordination:
Demonstrate knowledge of community resources and assist individuals in accessing services that meet their specific recovery needs.
Implement an understanding of multiple recovery paths, promoting each as a viable option based on the individual’s circumstances.
Substance Use and Addiction Knowledge:
Identify signs and symptoms of substance use, intoxication, tolerance, withdrawal, and overdose, using this knowledge to provide informed support.
Demonstrate a thorough understanding of addiction models and the impact of substance use on the brain, incorporating this knowledge into recovery strategies.
Collaborative Care and Documentation:
Work closely with a multidisciplinary team, ensuring a cohesive approach to treatment and recovery.
Accurately document all encounters with individuals in the electronic health record, maintaining a clear and compliant record of services provided.
Personal Experience and Support:
Encourage and support individuals by sharing personal recovery experiences, using appropriate self-disclosure to build trust and inspire hope.
Perform additional duties as assigned to contribute to the overall success of the recovery program.

Qualifications

High School Diploma or equivalent
Certified as a Certified Recovery Specialist with Pennsylvania Certification Board and maintains registration throughout employment
Must be able to perform Safe Clinch restraint techniques
Must be able to pass the following background checks
Child Abuse Clearance
FBI Criminal Background Check
Pennsylvania State Police Criminal Record Check
Level 1 Fingerprint Clearance Card

Contact Info

Amee Macaluso
615-720-3475
amee.macaluso@connectionshs.com