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Allegheny County and CFA are building a team at the Engagement Center in downtown Pittsburgh that will help adults move from homelessness to housing and advance in the other goals that matter to them. This team includes several Support Specialists who are responsible for welcoming, engaging and orienting clients, helping them meet their immediate needs (e.g., showers, laundry, mail and support in finding food, clothing, shelter), and connecting them to other services. The Specialist makes sure the environment is positive and that clients feel seen and supported.

We are seeking Community Health Workers and other professionals with the experience, skills, training and approach that can make a remarkable difference in people's lives and wellbeing.

Salary range of $41,000 - $46,000 with attractive benefits. we are seeking to hire and orient the team members by the end of June.

Organization
CFA and Allegheny County
Location
Pittsburgh
Deadline
Responsibilities

The Support Specialist engages clients and helps them meet their basic needs. They also connect them
with resources, habilitative activities, and care. Their responsibilities include:

Center environment
Help maintain a warm, welcoming and organized environment so clients feel safe and want to come to
the Engagement Center; engage clients who are outside and may not yet feel comfortable using the
Center or understand its purpose.

Support
Provide coaching, encouragement, and support to assist individuals who are in recovery in achieving their goals; and assist clients in connecting with services.

Basic needs
Organize basic needs for clients by coordinating showers, laundry, and other basic services in a habilitative way; and provide support in finding food, clothing, and shelter. Assist in maintaining clients’ Medical Assistance, SNAP and other enrollments.

Teamwork
Coordinate work with the other Engagement Center staff and providers; share information that benefits clients and reduces the time it takes for them to get housing and meet other goals; and raise opportunities/ideas and solve problems with other team members, to continue to improve the quality of the Engagement Center

Qualifications

Preferred
One or more years’ experience in successfully providing services to people facing housing crises
Understanding of trauma-informed care.
If eligible, has earned or is on track to attaining Community Health Worker (CHW) certification
Skill in using Motivational Interviewing or willingness to learn and apply this skill
Ability to work effectively in a team environment and collaborate with other professionals.
Proficiency in documentation skills and adherence to confidentiality standards.
If eligible, has earned or is on track to attaining the Certified Recovery Specialist or Certified
Family Recovery Specialist credential within six months of hire.
Working knowledge of human services and public benefit programs in Allegheny County
Good written and verbal communications skills
Skill in building partnerships with a wide range of individuals and organizations
Approachable, flexible, organized and ready to solve problems
Ability to work well in a fast-paced environment
Ability to work independently

Contact Info

Please apply through the Community Family Advocates (CFA) website:
https://communityfamilyadvocates.applytojob.com/apply/g6LCl95k7L/Suppor…