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This full-time remote position supporting Lancaster General Health (LGH) is for a Certified Recovery Specialist (CRS) who will be a core member of a collaborative care team. The team includes the patient's primary care provider, a therapist, and a psychiatrist who consults to the team remotely. The CRS will be part of a research study evaluating collaborative care models for integrating low-threshold Buprenorphine treatment and mental health care for primary care patients.  This position is remote and will require some travel in the LGH catchment area and will be working in tandem with the Philadelphia research team.  The CRS will manage a caseload of patients by providing recovery education for every phase from pre-recovery engagement to sustained recovery as defined by the patient. This position will have a working knowledge of harm reduction and familiarity with local harm reduction resources. This role will assist patients with developing an individual service plan for advancing their recovery on the path that is right for them.  This position will provide support and advocacy related to obstacles often encountered during the early stages of recovery.  This individual will have experience with trauma sensitive care.  Contact with the patient will be maintained in-person and by using HIPAA compliant technology upon enrollment and throughout the participation period to ensure ongoing success and to provide re-engagement support if needed.  This individual will serve as a liaison and link study participants with community resources and social services that support the patient’s goals and interests.  The target population are individuals with opioid use disorder and mental health conditions; some of which may be under resourced.  Other duties as assigned by RSS manager. 

University of Pennsylvania
Lancaster, PA

Meet with LGH patients regularly to assess treatment adherence, address patient needs and learn about unmet needs. Accompany patient to primary care and other health care visits as needed and provide other services as assigned by the CRS manager. Assist with patient recruitment and enrollment into study.

Coordinate information and patient needs (social service, health and medication) with appropriate interdisciplinary provider: Primary Care Physician (PCP), social worker, and other treatment providers. Serve as an essential link between patients and all other care providers.

Interact with patient service representatives to expedite scheduling for follow-up and acute care appointments. Facilitate appointments for consults and support services within established service standards, including behavioral health clinicians, social workers, physicians, community agencies, etc.

Develop concise patient progress summaries for use by the care team, and document recommendations made utilizing standardized care protocols in accordance with state/nationally recognized care guidelines.

Monitor and evaluate the delivery of care through documentation and tracking of needs addressed, track outcomes and support strategic planning through data collection in accordance with all state requirements and the research protocol.

Follow patients throughout the care continuum, including inpatient admissions, discharges from all levels of care, and collaborate with inpatient care management resources. Adhere to established productivity benchmarks.

Other duties and responsibilities as assigned.


An Associate’s Degree in behavioral health, nursing, or related field is preferred. Must have prior behavioral health experience and knowledge of behavioral health resources. Must be a Certified Recovery Specialist (CRS). Must maintain a CRS certification with the PCB and remain in good standing during employment.

Other qualifications:

Ability to work independently with remote supervision

Ability to work in the Lancaster, PA area and have a vehicle to meet patients at primary care clinics and in the community

Demonstrated ability to collaborate effectively in a team setting

Ability to work with patients by telephone and in-person

Ability to quickly assimilate new information in a fast-paced work environment with enthusiasm

Well organized and demonstrates skill in prioritizing competing job duties.

Ability to utilize computer software (Word, Outlook, Exel)

Must have access to stable high-speed Internet capable of supporting two VPNs and multiple virtual meeting platforms in an environment suitable to maintain patient confidentiality.

Contact Info

Interested candidates must apply using the link below