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The person in this position will actively participate in the programmatic development of the Care Coordination Team. The person in this position will provide general clinical and administrative supervision in addition to being responsible for development, oversight, and community outreach for the Care Coordination Team. The person in this position will also actively provided direct care coordination when needed and in support of the team’s efforts. Areas of responsibility and services may include Care Management of Behavioral Health Services, Physical Health Services, ancillary services, external referrals, and relationships with community partners.
Collaborates with Clinical Director to develop an effective model for the care coordination program.
Leads staff in completing clinical assessments and screenings to monitor client needs and progress.
Develops relationships with external providers, particularly physical health providers, to ensure integrated physical and behavioral health care.
Works individually and as a group with care coordination staff in assuring they achieve the goals and objectives of the program.
Assures full CCC presence in integrated care meetings addressing both the physical and behavioral health needs of the population served, if applicable.
Responsible for assuring CCC activities support CCBHC and ICWC standards.
Ensures the quality and timeliness the treatment planning process and physician oversight of same.
Assures staff compliance with documentation requirements.
Promotes the effective use of electronic health records.
Hires/selects, orients and trains qualified clinical care coordinators.
Evaluates clinical care coordinators as per standards and timeframes established by the organization.
Represents the organization at local, state, and federal events.
Ensures clinical services are in full compliance with Berks Counseling Center’s integrated interdisciplinary treatment team model of care.
Plays a key role in overall compliance and continuous quality improvement with regard to clinical services.
Leads staff in achieving clinical quality measures.
Plays a key role in data collection, reporting and outcome measurement with regard to clinical services.
Provides input to the organization on emerging trends and concerns related to his/her area.
Provides direct service and or other related activities as needed.
Effectively participates in both internal and external meetings in a professional manner.
Leads effective team meetings.
Incorporate trauma informed practices into job duties and responsibilities, including interactions and communications with others.
Be an active member of BCC’s culture of caring through positive and engaging social interactions.
Demonstrates an understanding of diversity, equity, and inclusion, especially as they apply to agency recruitment and placement.
Embraces and actively promotes an inclusive and equitable work environment.
Performs all other related duties and responsibilities as assigned.
Bachelor’s degree in a social service field and at least three years’ experience providing or overseeing services in a social services or clinical setting.
Master’s Degree candidates considered.
Knowledge of or experience with trauma-informed approaches preferred.
To perform this position successfully, an individual must be able to perform each essential function satisfactorily.
The requirements are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made.
To apply to our open positions, go to Bit.ly/BCCJOBS