Family First Health is seeking a Housing Care Coordinator to work at multiple locations within our organization. As a Housing Care Coordinator at Family First Health, you should have a positive and outgoing personality, excellent customer service skills, and strong organizational skills.

This position is more than just a job, it's an opportunity to learn and grow with a terrific team. We're dedicated to offering trustworthy service and care. The Housing Care Coordinator position will play a large role in that. If this sounds a like a good fit, we would love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Supports the case management team by being knowledgeable about local subsidized housing options and other private/non-private property management companies.
• Serves as a resource to case managers by being a liaison with landlords and property management companies.
• Ensures all clients applying for housing assistance meet all requirements for eligibility to receive funds
• Assists clients with the completion of appropriate forms and ensures timely submission to remain in compliance with program guidelines
• Adheres to all program regulations and policies
• Monitors and assesses clients' needs and make referrals to community resources as needed.
• Conducts client home visits if needed in a safe and constructive manner.
• Utilizes case management tools such as strength-based case management and motivational interviewing to faciltate client retention in medical care and move clients toward independence and increased autonomy.
• Maintains timely and accurate documentation of service provision in appropriate systems in accordance with established guidelines.
• Maintains all documents in a working file for each active client
• Communicates with interdisciplinary team, peers in other departments, managers, executives, patients and families, and other community agencies to ensure ongoing care for clients, to maintain connectedness, and for positive internal/external customer service.
• Maintains a high level of patient confidentiality.
• Completes internal and external trainings as required.
• Attends and actively participates in both internal and external meetings as required
• Performs all other job related duties as assigned

KNOWLEDGE/SKILLS/ABILITIES

• High school diploma or general education degree (GED) or equivalent combination of education and experience
  Experience: two to four years related experience and/or training.
• Valid Drivers' License and ability to travel for client needs and make home visits.
• Knowledge of HIPAA, OUD, or case management tools orlechniques.
• Knowledge of computer software applications (Microsoft Office Applications, others).
• Knowledge of grammar, spelling, and punctuation as it relates to correspondence necessary to perform essential job functions.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Excellent customer service skills

• Skill in operating office equipment
• Ability to develop and maintain a list of community resources.
• Ability to work in, and respond to demanding environment.
• Ability to communicate well and in a caring and supportive manner with individuals of all backgrounds.
• Ability to work efficiently and accurately with strong attention to detail.
• Ability to sort and file materials correctly by alphabetic or numeric systems
• Ability to establish and maintain effective working relationships with patients, employees, and the public.
• Ability to be organized, proactive in follow-up and follow-through, and to juggle multiple competing tasks.

PHYSICAL DEMANDS

Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Case Manager position such as:

• Frequent exposure to disease, infection, virus, blood and bodily fluids;
• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion;
• Requires correct vision and hearing to normal range;
• Frequent travel between work sites and home visits with exposure to weather conditions;
• Frequent contact with patients and others in their homes under a wide variety of circumstances;
• Subject to varying and unpredictable situations;
• Occasional to frequent exposure to patient and/or environmental elements such as but not limited to pets, pests, weapons, drugs or poor home maintenance
• Occasional lifting and carrying of supplies and equipment;
• Frequent competing demands, frequent changes, delays, or unexpected events;
• Frequent use of common PPE/Safety equipment;
• Frequent bending, standing, stair climbing, walking, turning, reaching, and;
• Occasional stooping, crouching, kneeling or bending.

Employee Benefits

• 3 Weeks of Paid Vacation per year
• 6 Days Paid Sick Leave Time per year
• 4 Personal Days per year
• No Late Evenings or Weekend Hours
• Paid Time Off on Holidays
• Health, Dental, & Vision Insurance Plans
• Short Long Term Disability and Life Insurance
• 403(b) Retirement Plan
• Tuition Reimbursement Opportunities
• Attention to work-life balance
• Opportunity for growth and advancement
• And More!

COVID-19 Vaccination Requirement: Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered. The Company will provide reasonable accommodations to qualified emplovees with disabilities or for a sincerely held religious belief, practice, or observance